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VITAL STATISTICS: Recruitment and Retain.. Thursday, August 04, 2005 Recruitment and retention are top priorities for seniorAttracting and retaining skilled staff ranks highest on executive agendas for 2005, according to an annual global study by Accenture. Interviews with 425 senior executives at leading organizations in North America, Europe and Asia found that workforce-improvement issues dominated the top priorities, comprising four of the 10 most-selected concerns, including the top two. For instance, the greatest number of respondents, 35 percent, selected "attracting and retaining skilled staff," followed by 33 percent who selected "changing organizational cultural and employee attitudes." "The most powerful theme emerging in this year's study is a strong and consistent focus on people," says Peter Cheese, global managing partner of Accenture's Human Performance practice. "Even though the business conversations have centered on global competition and the need for execution, business leaders are increasingly aware that nothing happens unless people-talent is engaged in the right way." The study revealed that senior executives' top 10 business issues are: 1. Attracting and retaining skilled staff (35%) 2. Changing organizational culture & employee attitudes (33%) 3. Acquiring new customers (32%) 4. New processes and products to stay ahead of the competition (29%) 5. Increasing customer loyalty & retention (29%) 6. Managing risk (29%) 7. Improving workforce performance (28%) 8. Increasing shareholder value (27%) 8. Using IT to reduce costs & create value (27%) 10. Being flexible & adaptable to rapidly changing market conditions (26%) 10. Developing employees into capable leaders (26%) Source
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