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ALLTEL Sells Text Messaging Wednesday, September 21, 2005 ALLTEL Sells Text MessagingALLTEL, a communications provider in Little Rock, Ark., wanted to improve its sales in text messaging. So the company developed a training program that taught customer service representatives how to transition a customer from resolving his or her problem to selling him or her a text-messaging package. Sales in the month following the training program increased by 30 percent. ALLTEL ranked #77 in the 2005 Training Top 100, Training magazine's annual ranking of organizations that excel at training and development.
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